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Navigation
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Explanation for Rating
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| Current location within the site is shown clearly |
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| Link to the site’s main page is clearly identified |
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| Major/important parts of the site are directly accessible from the main page |
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| Site map is provided for a large, complex site |
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| Easy to use Search function is provided, as needed |
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Functionality
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Explanation for Rating
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| Site accommodates novice to expert users |
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| Functions are clearly labeled |
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| Essential functions are available without leaving the site |
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| Plug-ins are used only if they add value |
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User Control
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Explanation for Rating
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| Site reflects user’s workflow |
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| User can cancel any operation |
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| Clear exit point is provided on every page |
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| Per-page size is less than 50K, to accommodate slow connections |
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| All appropriate browsers are supported |
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Language and Content
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Explanation for Rating
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| Important information and tasks are given prominence |
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| Information of low relevance or rarely used information is not included |
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Related information or tasks are grouped:
- on the same page or menu
- in the same area within a page |
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| Language is simple, without jargon |
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| Paragraphs are brief |
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| Links are concise, expressive, and visible–not buried in text |
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| Terms are defined |
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Online Help and User Guides
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Explanation for Rating
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| Site is designed to require minimal help and instructions |
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| Help and instructions, if needed, are easily accessible |
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System and User Feedback
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Explanation for Rating
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| It is always clear what is happening on the site — visual hints, etc. |
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| Users can receive email feedback if necessary |
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| Users can give feedback via email or a feedback form |
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| Confirmation screen is provided for form submittal |
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| All system feedback is timely |
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| Users are informed if a plug-in or browser version is required |
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| Each page includes a “last updated” date |
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Web Accessibility
W3C’s Tools, Checklist, and Guidelines |
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Explanation for Rating
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Site follows current web standards; HTML 4.0, Cascading Style Sheets (CSS1)
Cascading Style Sheets are used for layout and style where possible |
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Images and animations
The attribute ALT= is used for images, animations, and other objects |
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Image maps
Site uses client-side map and text for hotspots |
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Multimedia
Site provides captioning and transcripts of audio and descriptions of video |
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| Web versions of PDF documents are provided |
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| Link labels make sense when read out of context; site avoids such link names as “click here” |
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Page organization
Accomplished with headings, lists, and consistent structure |
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Graphs and charts
Summaries are provided for graphs and charts, or the LONGDESC attribute is used |
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Scripts, applets, & plug-ins
Alternative content is provided for scripts, applets, and plug-ins in case these active features are inaccessible or unsupported |
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Frames
For frames pages, site includes the NOFRAMES option and meaningful titles |
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Tables
Line-by-line reading of tables is sensible, and summaries are included where possible |
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Validation
Site has been validated using the W3C’s HTML Validation Service and the Bobby Accessibility Checker |
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| Site has been tested on a variety of platforms (UNIX, Windows, Mac) and browsers (Netscape 3, 4, 6, 7; IE 5, 6; lynx) |
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Consistency
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Explanation for Rating
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| The same word or phrase is used consistently to describe an item |
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| Link reflects the title of the page to which it refers |
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| Browser page title is meaningful and reflects main page heading |
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Error Prevention and Correction
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Explanation for Rating
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| Users can rely on recognition, not memory, for successful use of the site |
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| Site tolerates a reasonable variety of user actions |
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| Site provides concise instructions for user actions, including entry format |
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| Error messages are visible, not hidden |
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| Error messages are in plain language |
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| Error messages describe actions to remedy a problem |
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| Error messages provide a clear exit point |
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| Error messages provide contact details for assistance |
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Architectural and Visual Clarity
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Explanation for Rating
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| Site is organized from the user’s perspective |
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| Site is easily scannable for organization and meaning |
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| Site design and layout is straightforward and concise |
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| Site design and layout are redundant only when required for user productivity |
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| White space is sufficient; pages are not too dense |
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| Unnecessary animation is avoided |
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| Colors used for visited and unvisited links are easily seen and understood |
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| Bold and italic text is used sparingly |
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